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Quick answers about events, dashboard and your account.
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Getting startedAccount, login and verification
Do I need an account to use AlgarveFlow?
No. You can browse events, creators and venues without an account. An account is needed to save events, follow creators, or publish events as a creator.
Create account →How do I create an account?
Click 'Register', fill in your name, username and email, set a password, and verify your phone number via SMS.
Register →How do I reset my password?
On the login page, click 'Forgot password?' and enter your email. You'll receive a link to set a new password.
Go to login →How do I delete my account?
In Account settings, scroll to 'Danger zone' and click 'Delete account'. Deletion is permanent and cannot be undone.
Account settings →How do I change my username?
In Account settings, edit the Username field. It must be 3-24 characters using letters, numbers, dots and dashes.
Account settings →Discover eventsFilters, save, follow, calendar
How do I filter events by city or category?
On the events page, use the city, category, date and time filters. You can combine multiple filters at once.
How do I save an event for later?
Click the heart icon on any event to add it to your wishlist. You need to be signed in.
How do I follow a creator or venue?
Go to the creator or venue profile and click 'Follow'. You'll receive updates about their upcoming events.
How do I use the calendar?
The calendar shows events in agenda, week or month views. Access it via 'Calendar' in the main menu.
Open calendar →Dashboard & AdminApproval, highlights, venues
How do I publish an event?
In the dashboard, click 'New event', fill in all fields and submit for review. The AlgarveFlow team approves before it goes public.
Open dashboard →Can I edit an approved event?
Yes. Editing an approved event moves it back to review. Changes go public after re-approval.
How do I highlight my event?
In the event form, pay for a highlight (€9.90). After admin approval, the event is marked as 'Featured'.
View highlights →Payments & RefundsStripe, event highlights, returns
Is the payment secure?
Yes. All payments are processed by Stripe (PCI DSS Level 1). AlgarveFlow never stores card data.
Can I get a refund for a highlight?
Yes, within 24 hours of payment and as long as the highlight hasn't been applied yet.
I didn't receive a confirmation email.
Check your spam folder. If not there, contact support with your order ID.
Contact support →Support & LegalContact, terms, privacy
How do I contact support?
Use the contact form. We typically reply within 24-48 business hours.
Contact support →How does AlgarveFlow handle my data?
See the Privacy Policy for details on data collection, processing and your GDPR rights.
Privacy Policy →Where are the terms of service?
The Terms of Service describe usage rules, intellectual property and liability limitations.
Terms of Service →Still have questions?
We reply within 24-48 business hours.